1. Information We Collect
When you register for a cheese-making masterclass or purchase fermentation cultures and artisan cheeses from our shop, we collect the necessary personal data to fulfill your request.
- Contact details (name, email address, phone number).
- Billing and shipping addresses for physical goods.
- Payment information (processed securely via our trusted payment partners).
- Course preferences and any dietary notes relevant to your class attendance.
2. How We Use Your Data
Your personal data is strictly used to provide our educational and retail services. We do not sell your information to third parties.
- Managing and communicating details regarding your scheduled masterclasses.
- Processing and fulfilling your shop orders for starter kits and supplies.
- Providing customer support and answering specific buyer questions.
- Ensuring the technical stability and security of our booking platform.
4. Data Retention & Your Rights
We retain your contact and order history only as long as necessary to comply with legal tax obligations and to provide ongoing support for your fermentation journey.
You have the right to request access to the personal data we hold about you, ask for corrections to inaccurate information, or request the deletion of your records from our systems entirely.
5. Privacy Inquiries
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact the Culture & Curd team directly:
- Email: hello@cultureandcurd.ch
- Phone: +41 41 210 64 80